Virgin Australia

We're making a change to our frequent flyer partnership with Virgin Australia effective 1 November 2017.

Airpoints members will continue to be able to earn and redeem Airpoints Dollars™ on trans-Tasman and domestic Australian Virgin Australia flights, however for bookings from 1 November you will no longer be able to earn Airpoints Dollars on Virgin Australia's long haul services (between Australia and Hong Kong or Los Angeles).

Long Haul bookings on Virgin Australia which are made prior to 1 November 2017 for travel after 1 November 2017, will still earn Airpoints Dollars as displayed in the Partner Airline flights tab of the Airpoints Dollars look up table. Normal booking class limitations will apply.

Earning Airpoints Dollars™ and Status Points

On trans-Tasman flights if you book an Air New Zealand flight, with a NZ flight number (e.g. NZ101 or NZ7000), even if it is operated by Virgin Australia you will earn Airpoints Dollars™ and Status Points based on the earning rates in the Air New Zealand flights section of the Airpoints Dollars and Status Points earning rates look up table.

If you travel on Virgin Australia flight numbers (e.g. VA101 or VA8000) across the Tasman or on a flight operated by Virgin Australia domestically within Australia you will earn Airpoints Dollars based on the earning rates in the Partner flights section of the Airpoints Dollars earning rates look up table.

Until 31st October 2017, if you travel on any other Virgin Australia flight you will earn based on the earning rates in the Partner flights section of the Airpoints Dollars earning rates look up tablePlease note this excludes any flights to or from the Pacific Islands.

Status Points are not able to be earned on any other Virgin Australia operated flight including domestic Australia flights with a NZ flight number.

Information on what booking classes are eligible on Virgin Australia flights can be found below.

Note: When you book with Air New Zealand, your flights will be numbered as follows:

  • NZ100-NZ939 Air New Zealand operated Tasman flights
  • NZ7900-NZ7998 Virgin Australia operated Tasman flights
  • NZ7000-NZ7899 Virgin Australia operated Domestic Australia flights

Pacific Islands flights operated by Virgin Australia are considered to be flights between Australia or New Zealand and:

  • Fiji
  • Denpasar
  • Port Moresby
  • Rarotonga
  • Samoa
  • Solomon Islands
  • Tonga
  • Vanuatu

Spending Airpoints Dollars

Our Alliance with Virgin Australia means you can use your Airpoints Dollars to book any seat available for sale as an award ticket on an Air New Zealand flight number operated by Virgin Australia when travelling between New Zealand and Australia.

Until 31st October 2017, you can use Airpoints Dollars to book reward travel on other Virgin Australia flights (with a VA flight number) at the rates set out in our partner award table.

Domestic Australia lounge access

Elite, Gold and Koru members can use the Virgin Australia domestic lounges when travelling on any domestic Virgin Australia flight. Simply show your boarding pass and your Elite, Gold or Koru membership card at the entrance.

Virgin Australia domestic lounges within Australia are located in Sydney, Brisbane, Melbourne, Adelaide, Cairns, Canberra, Gold Coast, Mackay, and Perth. The Gold Coast lounge is before immigration but can be used prior to both international and domestic flights.

Other Gold and Elite benefits

All Elite, and Gold members flying trans-Tasman on an Air New Zealand or Virgin flight will enjoy the following benefits:

  • Lounge access
  • Priority Check-in
  • Priority Baggage
  • Additional Baggage allowance - Checked-in (1 piece up to 23kg when buying Seat + Bag, The Works or Works Deluxe)
  • Baggage allowance - Carry on (2 bags up to 7kg each)
  • Priority Seating (if available)
  • Priority Boarding

Make sure you provide your Airpoints™ number when booking so Virgin Australia will be able to provide priority seating accordingly.

Remember that upgrades can only be requested on trans-Tasman flights that are operated by Air New Zealand’s 777 and 787-9 aircraft. Upgrades cannot be requested on any flight that is operated by Virgin Australia.

Benefits offered by each airline when their members travel on their own marketed and operated flights may differ from the reciprocal benefits provided.

If you are an Air New Zealand Elite, Gold or Koru member, we recommend you have your membership card with you when travelling on Virgin Australia flights to ensure you receive your correct benefits.

When travelling on a domestic Australia flight on Virgin Australia, Gold and Elite Airpoints members are entitled to one additional piece of baggage up to 23kg.

When travelling on a Virgin Australia flight across the Tasman, Gold and Elite Airpoints members are entitled to enter Air New Zealand owned and operated lounges.

Earning Airpoints Dollars on Virgin Australia Domestic Australia or trans-Tasman flights
 
Business

J, C, D, I

 
Premium Economy*

W, R, O

 
Economy/Flexi

Y, B, H, K, L

 
Discount Economy/Saver

N, E, U, T, Q, V, S, M

Ineligible booking classes: F, Z, P, X, G.

* Please note that your signed in Air New Zealand account activity details Trans Tasman flights in Virgin Australia Premium Economy will show as business class.

Earning Airpoints Dollars on Virgin Australia other international flights
(excluding Pacific Island flights) (until 31 October 2017)
 
Business Class

J, C, D, I

 
Full Economy/Premium Economy

W, R, O, Y, B, H, K, L

 
Discount Economy

N, E, U, T, Q, V, S, M

Ineligible booking classes: F, Z, P, X, G.

* Please note that Virgin Australia Premium Economy on Other International Flights earns at the Full Economy Rate.