Long haul Global Flexi fare conditions

Booking changes

Permitted

Booking change fee

No fee except: in event of no-show, $300 change fee applies

Service fees for making booking change

Payable
(Unless changing online)

Additional fare difference for booking changes

Payable

Booking cancellations

Full refund prior to departure
(If changed from Global Saver fare, only upgrade portion is refundable minus cancellation fee)

No shows

Booking change permitted following no-show subject to $300 change fee

Name changes

No

Airpoints Dollars™ & Status Points

Accrued
(Unless ticket purchased with Airpoints Dollars)

Checked bag

Economy: includes 1 checked bag (up to 23kg per piece)
(Exception: for sales and travel to Singapore or mainland China, 2 checked bags are permitted, up to 23kg per piece)

Premium Economy: includes 2 checked bags (up to 23kg per piece)

Meals and drinks

Included

Fare Rules

Global Flexi