Eligible for Airpoints Dollars & Status Points accrual (may not apply to sectors not operated by Air New Zealand).
No accrual of frequent flyers miles/points with airline partners.
Before departure, a refund of the ticket with a fee of US $ 400 per adult and per child is allowed: children's passes are fully refundable, at any time. Once travel has commenced, the portion of the ticket used will have the price recalculated based on the one-way ticket and the residual, if any, may be refunded with a cancellation fee of US $ 400.
Note: fare fully refundable if either the passenger or a travelling companion is prevented from travelling because an official document, entry permit or visa is refused. Official written evidence must be provided and attached to the refund application.
For no-shows, a fee of $ 500 will be charged.
EXCEPTION: Tickets are fully refundable if canceled up to 24 hours after booking and if the reservation is made up to 7 days (168 hours) before boarding the first flight on the itinerary.
For ticketed journeys that commence in Brazil - 2 pieces per person (excluding infants) up to 32kg (70lbs), applicable for the entire ticketed journey regardless of stopovers.
Excess baggage charges apply.