Value fare conditions

Airpoints™

Eligible for Airpoints Dollars & Status Points accrual (may not apply to sectors not operated by Air New Zealand).

May not be eligible for accrual of frequent flyers miles/points with airline partners (may not apply to sectors not operated by Air New Zealand).

Cancellation

Before departure, refundable less USD$300 cancellation fee per adult and child; infant fares are fully-refundable. Once travel has commenced, the fare is non-refundable (including any fuel surcharges) but may be used as credit toward another Air New Zealand fare of equal or greater value. Note: fare fully refundable if either the passenger or a travelling companion is prevented from travelling because an official document, entry permit or visa is refused. Official written evidence must be provided and attached to the refund application. 

For no-shows, the ticket value is forfeited and the ticket cannot be used towards further travel or rebooked for an alternative travel date.

EXCEPTION: Tickets are fully refundable if cancelled within 24 hours of making the reservation and the reservation is made at least 7 days (168 hours) before departure of the first flight in the itinerary.

Baggage Allowance

For ticketed journeys that commence in Brazil - 2 pieces per person (excluding infants) up to 32kg (70lbs), applicable for the entire ticketed journey regardless of stopovers.

Excess baggage charges apply.

Changes/Restrictions

$150 change fee per adult and child applies. Infant fares can be changed free of charge. Additional payment may also be required if the original fare is not available or applicable.

The change fee is waived if changing ticket to a Premium Economy or Business Premier fare of greater value than the original ticket.

Tickets are not transferable to another person.

Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.

Airpoints™

Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand).

Eligible for Status Points accrual.

Cancellation

Before departure, refundable less USD$300 cancellation fee per adult and child; infant fares are fully-refundable. Once travel has commenced, the fare is non-refundable (including any fuel surcharges) but may be used as credit towards another Air New Zealand fare of equal or greater value. Note: fare fully refundable if either the passenger or a travelling companion is prevented from travelling because an official document, entry permit or visa is refused. Official written evidence must be provided and attached to the refund application. 

For no-shows, USD$500 charge will apply.

EXCEPTION: Tickets are fully refundable if cancelled within 24 hours of making the reservation and the reservation is made at least 7 days (168 hours) before departure of the first flight in the itinerary.

Baggage Allowance

For ticketed journeys that commence in Brazil - 2 pieces per person (excluding infants) up to 32kg (70lbs), applicable for the entire ticketed journey regardless of stopovers.

Excess baggage charges apply.

Changes/Restrictions

$150 change fee per adult and child applies. Infant fares can be changed free of charge. Additional payment may also be required if original fare not available or applicable.

The change fee is waived if changing ticket to a Business Premier fare of greater value than the original ticket.

Tickets are not transferable to another person.

Service fees apply

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.